Whether it’s via the environmentally friendly eBill or in the traditional way at the post office counter, you decide how to pay your bills. Here you can find out which payment options we offer and what information is included on your invoice.
How to pay your premium.
eBill – less paper, less time
If you opt for eBill, your invoice will be displayed directly in your e-banking portal. The really great thing is that the fields will already be filled in and you won’t have to type anything. The process is not only fast, it is also secure.
For those not yet using eBill, we’ve summarised the benefits in this video. Don’t like watching videos? No problem. You can find the same information in writing here.
Direct debit
If you choose direct debit (LSV/Debit Direct), your payments to us will be authorised automatically. If you wish, you will also receive a message with the option to check the initiated transfer and revoke it if necessary. In simple terms, this means less hassle for you and the certainty that your premium will be paid on time – and therefore one less thing to worry about.
Incidentally, the direct debit procedure for PostFinance accounts is called Debit Direct. The process is essentially the same, however.
Interested? Here you will find the appropriate forms to pay your premium by direct debit (LSV or Debit Direct).
Instructions for direct debits (all providers except PostFinance):
- Download the correct form and fill it in.
- Send the signed form to your bank. Your bank will then take care of the rest.
Instructions for Debit Direct (PostFinance):
- Download the correct form and fill it in.
- Send the signed form by post to Allianz Suisse Insurance Company Ltd, P.O. Box, 8010 Zurich, or by e-mail to contact@elvia.ch. We will then activate your instructions as soon as possible.
Paper invoice
Tried-and-tested and still good: the paper invoice. With this option, you receive regular post from us and pay your premium in the traditional way by bank transfer or at the counter.
What’s on our invoice?
Our invoice includes the following information:
- Your policy number
- Your customer number
- The type of insurance (product line)
- The payment deadline for the invoice (due date)
- Information on what were you charged for during which period (invoice items in detail)
- Your credit or debit balance with us (outstanding balance)
- Our contact details
Do you have a question about your invoice?
Want to switch from annual to semi-annual payments, change your bank account details or ask to defer a payment? Making changes like these is easy with our contact form.