ELVIA Switching insurer
Guide

HOW TO SWITCH INSURER WITHOUT ANY HASSLE.

Guide overview

There are many good reasons to switch to ELVIA. Every time you change insurer, you have to comply with certain rules. We have summarised the key information on changing insurer.

  • What you have to bear in mind when changing insurer
  • Rules for policy termination
  • Templates for the most common termination types
If your insurance policy expires, you can switch insurer by formally terminating your policy before the stipulated deadline. If you miss the termination deadline, the policy is usually tacitly renewed for a further year.

You have the right to terminate your policy in the event of a claim. In general, notice must be given within 14 days of payment of any compensation. The «unused» (pro-rata) portion of the annual premium will be refunded to you.

N.B.: if you terminate your policy following a claim in the first year after concluding the policy or in case of a total damage during the first year, your previous insurer is entitled to payment of the insurance premiums for the entire ongoing policy period.

If the insurance company increases its premiums, you have the right as the insured person to terminate your policy and switch insurer. You are also entitled to do this if the premium adjustment only relates to part of the insurance policy. In most cases, the insurance company must receive the notice of termination by 31 December at the latest.

With car and motorcycle insurance, a change of insurer is also possible during the year if the vehicle or owner changes. When the insurance is changed, the old policy lapses automatically. Your previous insurer will refund the «unused» (pro-rata) portion of the annual premium to you.

You can download templates for the most common termination types here:

Make sure you send your termination notice on time. In the event of a change to the contract (e.g. a premium adjustment), your insurance company must receive written notice of termination latest one day before the change takes effect (usually 31 December or 30 June).

If you would like to terminate your policy on its expiry, the insurance company must receive written notice of termination no later than three months before the expiry date (usually 30 September or 31 March). Precise information on deadlines and contract expiry can be found in the general terms and conditions for your current policy.

N.B.: The key date is not when you send the termination but the date on which it is received by your current insurer.

You can download templates for the most common termination types here:

Notice of termination must be given in writing and within the deadlines stipulated. This also applies on expiry of the contract. As a minimum, the termination letter must contain the following information:

  • Policy number
  • Date on which the policy is to be terminated
  • Reason for termination
  • Signature of policyholder

You can download templates for the most common termination types here:

Whether it’s for feedback, advice or support, you will find our contact information here.
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