Do you have a question about your insurance? Suggestions for improvement? Criticism or praise? We’re all ears. What is it about?
Your contact with the ELVIA team
THERE'S NO CLOSING TIME FOR OUR SUPPORT SERVICE
Amend Contract
Expand, reduce, or adjust insurance coverage
Request Consultation
Consultation for a new or existing contract or questions about the invoice
Change of adress
New address upon completed or planned move
Update contact details
New phone number, email address, last name or update of residence permit
Payment and bills
Extend payment deadline, adjust payment frequency or report bank details
Feedback and complaints
Praise, suggestion for improvement or complaint
Cancellation of contract
Terminate a contract
Order documents
International insurance card, copy of your policy, claims history and many more
Order vehicle insurance certificate
Certificate to register your car at the vehicle licensing office
Report a claim
Rapid assistance around the clock
Other
Can’t find what you’re looking for?
Here’s another option
OTHER CONCERNS
Report a claim
A loss can happen in the blink of an eye. Thanks to our 24/7 claims service, you can report it quickly, too.
There for you all-day
CUSTOMER SERVICE
We are available by telephone from Monday to Friday from 7.30 am to 5 pm.
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