Moving house is an intense and exciting time. And as is true of many things in life, good preparation is the key to peace of mind. We explain what you should consider when handing over the apartment.
Guide
APARTMENT HANDOVER – FOLLOW THESE FIVE TIPS TO ENSURE EVERYTHING GOES SMOOTHLY
1. What condition should my apartment be in when I hand it over?
You must clean your apartment before handing it over. At the handover, it usually has to be completely empty and clean. In addition, all damage that has occurred during the rental period must be repaired when the flat is handed over. Anything that falls into the category of “minor maintenance” must be repaired at your own expense by the date of the handover. This includes things like changing light bulbs, buying a new toilet seat and filling in any holes in the walls.
As soon as a specialist is needed to carry out the repair, it is no longer classed as minor maintenance. Then you have to inform the property management agency so that they can contact a tradesperson for you. You should definitely do this at an early stage. If damage is discovered during the apartment handover that must be repaired before the next tenants move in, you will be liable for the lost rent.
2. Which types of damage are covered by my insurance?
Your personal liability insurance generally pays for sudden damage to the rental apartment that happens by accident, such as when a bottle of perfume falls into the sink and leaves a crack. However, damage that has occurred gradually is not insured – for example mould that has formed over time because you have not ventilated enough. You usually have to pay for this kind of damage yourself.
More detailed information on this is provided in our guide to tenant damage.
3. What do I have to pay attention to when handing over the apartment and which documents should I take with me?
When handing over the flat, you should be there in person and have all the keys with you. It’s also important to take a copy of the handover protocol from when you moved in. This enables you to prove which defects were already present when you took over the apartment, and you won’t have to pay for damage that you did not cause yourself. To be on the safe side, you should also take the rental contract with you.
4. What do I have to consider when signing the apartment handover protocol?
You should only sign the handover protocol if the damage really exists and you agree that you must pay for the repairs.
If you object to any element of the protocol, do not sign it. Alternatively, you could have a proviso included in the protocol about the points you do not agree with and photograph the damage in question before the handover. If you sign without raising any objections, you will have to pay for all damage recorded in the protocol.
5. Can I refuse to have the damage offset against my deposit?
Yes. If you are not responsible for the damage, you may refuse to have it offset against the deposit. However, your landlord still has the right to assert any claims by legal means and to refuse to pay out your rental deposit.
Conclusion
SERVICES
Contact
Whether it’s for feedback, advice or support, you will find our contact information here.
Downloads
Want to know the exact details? All our documents are available here for you to download, save and read at your leisure.
Report a claim
A loss can happen in the blink of an eye. Thanks to our 24/7 claims service, you can report it quickly, too.
YOU MIGHT ALSO BE INTERESTED IN
Household contents insurance
Our household contents insurance covers your belongings against everything from burglary to flooding, and it’s also easy on your wallet.
Liability insurance
Get started – and stay completely relaxed. If you accidentally do harm or damage to others, our personal liability cover will help.
Change insurer
There are some great reasons to switch to us. This page explains what you have to bear in mind every time you change insurer.